Joel Adams of Victory Poll says “If for any reason I don’t get to work, my H.Y.V.A.™ Virtual Assistant knows exactly what to do!” (<<<— find out why by watching the video for yourself and discover how we built working procedures to handle his business tasks!)
Owen: Hi everyone, my name is Owen McGab Enaohwo and welcome to H.Y.V.A.™ where we help entrepreneurs find more time in their day to focus on what really matters by providing them with capable virtual assistants. And today, I have Joel Adams from VictoryPoll.com, he is actually my client. We just want to talk about his experience in making use of H.Y.V.A.™ virtual assistance as well as challenges he had with the entire process of working in virtual assistance before he came to us. So, before we get started, Joel why don’t you tell us a little bit about what your business is all about and a quick history to you as to how you got started in your business.
Joel: Sure. I run a variety of businesses and this one. I actually use virtual assistance with H.Y.V.A.™ for many of the things I do but this is certainly the easiest one that just kind of like put you out there. So I’ve been a serial entrepreneur for a number of years getting involved in a variety of start-ups. This is kind of a first one that’s really a web-based start-up and provided some great opportunity. I needed to do some direct lead development. I’ve done things in retail, I’ve started a liquor company, I’ve been involved in hospitality industry, rental home businesses. Helping other people get start-ups going, everything from creating beneficial insects consultancies for nurseries to alternative the pesticide, all the way to some guys who want to create essentially their version of Facebook with the more positive spin on it.
Owen: That’s awesome.
Joel: I’ve done a variety of things.
Owen: I understand and in Victory Poll specifically. What does Victory Poll do?
Joel: Our goal is to Democratize Politics. So, what we try to do is we take the last vestige of the big campaigns with polling and bring it down to campaigns that typically can’t afford them. Oftentimes, smaller campaigns either don’t do any or they end up doing nothing but kind of robotic type things automated calls and that kind of thing and they just simply doesn’t work well. It doesn’t provide accurate data and so for a very low cost and actually our introductory fee like $600 gets you onboard with us and you can do as many polls as you want to do. You provide the manpower for it through your volunteers on the campaign and we provide professional reports on the back end all of the data in the meantime and we help you create polls to make sure that they are effective for you as well. So that’s the pretty basic idea of Victory Poll.
Joel: My partner and I, Matt Wyatt are working on that. And this is really the first big season for that which is why one of the main projects I’ve been using the virtual assistance for is to develop and go through the entire list around the country of all different people filing to run. And so as they dig through those and we try to access that data so we know who we are targeting because a traditional lead sourcing venue isn’t going to be able to keep up with that real time changes that go on in a political world like that. So that’s really why I wanted to use the assistance there.
But I also use them for a variety of other things too. I think one of the main things that they are able to do quickly are kind of when I want to do mass mailings some things like this but I want to personalize them and I don’t have either the ability or the desire to do something that’s like quite a mail merge. I can quickly transfer data over to them and I know that that’s going to get out there and it gets done right. So that’s very helpful.
Owen: Awesome. And before we talk about details about what we do for you currently I just want to always go back to beginning before you got to the point where you felt like you needed a virtual assistance so that we can work the listener listen to this, where were you at the point where you felt like I need to get a virtual assistant? What was your business like? What were you doing that made you realize that you needed a virtual assistant?
Joel: Well, I think I might come at it a little bit different than a lot of people do. In this sense, perhaps it was a bit of a challenge in the beginning but it might also be a different way of looking at it that may attract different clientele than you used to because I really came into this not thinking that I needed a virtual assistant but wanting to try it, wanting to earn it and see how it could work and see how it could start shaving off time from things that I was doing that I thought I had to be the one doing. I thought I had people and stuff.
Owen: So you were not at a stage where you are bogged down with a lot of work. A lot of my clients come here really bogged down with work and they want to get focus on more important stuff in their business. You just probably heard about it and you felt like, “Let me try this.” Where did you hear about virtual assistance from, the whole concept?
Joel: My initial introduction to the concept actually came through Tim Ferriss’ book, the “4-Hour Workweek.” I’m a big fan of Tim Ferriss in general. He’s just a great guy as far as I can tell. So that kind of got me digging around and looking to get some variety of options and talking to a few companies and when I spoke to you it just seem like the best possible fit in terms of how I can begin to move forward and kind of explore this because I mean, I would say in one sense, yes, I was bogged down but I wasn’t bogged down in a way that I thought that anyone could really help me with. And so I really just wanted to say, “Okay. If there are things that I can figure out how to shave off and automate for myself using someone else, that’s I want to do.” And it ended up, it took a little while, I know. You and I conversed a lot at the beginning and it was definitely a challenge because I was trying to figure this out and I think I felt like you are telling me like “Hey, man. You need to tell me what –“
Owen: Sorry about that but sometimes we have issues with Skype but you were breaking. What was the point you are about to make so that our listeners can hear it?
Joel: Sure I was saying that when we first got kicked off, I think the traditional person like you is coming to you saying, “Hey, I’m bogged down I got these things that I needed to get off my plate.” And I didn’t know what I want off my plate yet I just knew the things that I did and try to figure out what might work what might wouldn’t. And I think you are very helpful in that but it was definitely a struggle as we went back and forth. And you were saying, “Hey, man. It’s your business you got to tell me where the holes are so I can help you fill them in” and I’m saying, “I don’t quite know yet.”
Owen: I like the fact that you said that because in reality some people when they hear about virtual assistant, they think it is magical land with genies and they just have a VA in the business. And so my goal to make sure that the relationship to start so well is make you understand. It’s all about figuring out where to plug the virtual assistant in your business so that you can leverage your time to do something more important. We’re going to that process as to how we did that for you but I’m going back to the beginning of now you are at the point where you’ve learned about virtual assistant from Tim Ferriss’ book, “Thanks, Tim Ferriss for letting the whole world know about virtual assistance.” And now you said want to go ahead and start it. I’m curious as to what kind of research you did in regards to figuring out which companies you should go after? Because you could go after other VA’s who work from home for you which is freelancing or going after companies where they could provide you with VA’s but I’m trying to figure out what was the rationale behind your research.
Joel: Sure. So I was looking in a few different few factors. Obviously, I was looking at cost. I was looking at what kind of a minimum and maximum kind of required times would be. I was looking for, well, ideally like you offered something that allowed me to basically give it a shot and see if I could figure out a way to some of it work for a short while at no cost and that what’s you offered that made a huge difference and obviously when I’m experimenting with something, if I can experiment for free make sure it’s going to work for me, then I’m much more apt to say well, “Yeah, this is working now and go for it,” that was a big piece as well.
But I did a variety of searches and just looked for reviews and insights and looked at different companies and found a few that ranked you got, various companies with star systems and this and that. And I contacted probably 3 or 4 before I got to you and all of them have various challenges and something didn’t quite fit. I’ve really felt like once I had contacted you the responses that I got made sense. It seems like a good solid direction to move forward and so jumped in to it from there.
Owen: Awesome. You don’t have to mention the name of the companies if you don’t want to but sometimes challenges like these become a learning point for both to learn from. What were those challenges while you were doing your research with those companies? Feel free to mention the names or not if you want but what was the challenges that you had and l let’s talk about those.
Joel: I would mention the names if I could remember them but –
Owen: It’s been a long time.
Joel: Yeah, I mean once I got kind of kicked off here, I just see stuff all by the way side as long as I wasn’t having any issues I didn’t feel like I needed to go and dig it all up again. So I’ve been pretty happy with working with you guys as I have so as far as challenges and figuring it out though.
Owen: Talking about the challenges when you were doing research and we happen to be one of those people, so you were doing your research but based on the challenges or issues that you had with your research what you were doing with the other companies and decide to move forward with us, I’m curious to learn what was that issue? Because that’s something we can learn from too.
Joel: Yeah, I mean and again this is struggling with memory here but a piece of it certainly was just feeling like they had a clear sense of their communication as to what they we’re doing and how they are going to go about it, I think that made the difference to me. Some companies you talk to, they just kind of have a very, very finite list that they are willing to do or they have kind of no conception and you happen to lead and completely run the show. And I kind of needed something in between. I didn’t want to be too limited but I also wanted to be able to have a conversation and get some ideas and think about how I could better use this service and make it work for what I was trying to do.
Owen: I understand. I think what you’re saying is you want to have a structure some kind of a structure you can plug and play your business into and based on the structure that they had, by offering the virtual assistance services then you can experience what they had to offer.
Joel: Yeah, I think I needed something just like you said plug and play, good analogy but it also have to be flexible and some of the things that were plug and play were very strictly organized around, we can do this, this and this and that’s what we do and that wasn’t good enough for me. So, because I knew I didn’t know exactly know what I wanted to do yet so I didn’t want to be limited upfront.
Joel: I think it became very powerful to me that you are able to communicate and actually ask questions of the VA’s and be able to say, “What do you feel strong at? What gets done quickly in your head? How do you think through things?” And I found that this most recent project I’m working on candidate development researching out, it’s still research, it’s web-based research the same as the other stuff but because of the way it’s organized, because it’s less report-oriented and more spreadsheet and database build out oriented it just fit that with what they could do. And so it’s been a great project and I think I’ve been getting great results out of that for sure.
Owen: I always wanted to show challenges and the way it solved and that is, you had to create a template of how you want stuff delivered so that you get the exactly what you want as opposed to trying to leave it to their own judgment and then not getting the results you want. How you’re finding when it comes to totally breaking down what you want and handing it over? How you’re finding that situation?
Joel: Well at first it’s little bit of a challenge because I found very quickly that as I started to describe how I would do things I needed to go in much more detail to make sure because when people aren’t doing it the way you’re doing it they’re not making the assumptions you’re making. And so you have to kind of look back at what you’re saying and realize what assumptions get made at every step of the way. I might naturally think well of course I’m going to hit tab and move to the next cell but if I don’t tell them to do that then I might get data the more things that I need in that earlier cell.
That’s a horrible example but the point is you have to be more specific. At least for the first couple times and then now I can just kind of say using our usual instructions because we all know it now because we’ve been doing it for awhile. But yeah, I think it’s very important to be extremely clear on the front end or it’s Murphy’s Law, anything that can go wrong will go wrong. You just got to make sure you put all the lines around so nothing can go wrong.
Owen: And so it drives on the point about the need to create systems around what you do or even processes because in order for you to get out of it, investing that, it means creating this and investing that time to create a system around it. And that way of thinking of being able to delegate what goes on based on created systems around the work you are about to do. How’s that been beneficial so far? Because I think this is the direction we had to push you into when you started working with us. How’s that whole mindset working for you now?
Joel: It’s working pretty well now, I think. I mean once we had developed the processes so that everyone understood each other clearly. I think it quickly got to the point where we essentially had a system. And so now, if I ever have a crazy day and I don’t get to anything like they know exactly what to do. It’s already there, It’s defaulted. It’s totally automated. And then I’ll interject with other things that have to interrupt that process along the way. But for the most part, I can kind of really sit back and know that these things are getting done and my Dropbox is filling up and there’s more documents being completed in there. And I don’t have to think about it. So, setting up those systems and making sure that everything’s in place then it become truly automated. It’s just what we are all after in the long run here.
Owen: Joel, I really appreciate you doing this, spending this time doing testimonial with us. And I’m curious just anyone who’s probably thinking about hiring a VA, probably maybe not hiring VA from us, what I wanting that you leave them today with to empower them to just make that decision, to pull the trigger and just move forward.
Joel: Well, I think H.Y.V.A.™ makes it so easy because you’re offering that kind of free-trial in the front end. Once you experience it, if you go into it prepared, more prepared than I was, I think you’ll find yourself within that first trial period. You’ll find how much value can be created and there’s no risk there. So I think, the ability to do that just really throw us a system and design ahead of time, design some kind of a system for one process ahead of time, watch the magic happen as somebody else can take this over for you.
And then if it’s a repetitive thing hopefully you can start slowly adding more things in. Then maybe you just don’t need 10hours a week, you need 20 or 30 or whatever it’s going to be. And people you know just keep delivering. So, I think it’s just one of those things people need to jump in and do it and try and realize just how much value gets created that way.
Owen: Awesome. You know why I love this testimonial is that you’re showing how you came in. You didn’t feel in the usual mode of having all these work that you needed done. And you came in with the idea of trying to discover how to work with a virtual assistant.
Do you want to find out what your voters think? Give Joel Adams from Victory Poll a call and you will know if you are winning or losing!
If you are looking for help with your political campaign and need to find out what your voters are thinking then you are in luck because Joel Adams can deliver insights that will let you know whether you are winning or losing the election! Check him out at Victory Poll and let him know I referred you!